Privacy Policy

This Privacy Policy explains how Stillbirch Ltd, operating the Oudhalo online store, collects and uses personal information.

Information we collect

We may collect information needed to process orders and support customers, including name, billing and delivery address, email address, telephone number, order details, payment status, communications, and technical information about use of the store.

How we use information

We use information to provide the store, process payments and orders, arrange delivery, respond to enquiries, prevent fraud, maintain security, improve the store, and send marketing communications where you have provided the required consent.

Service providers

We use Shopify to host and operate the store and may share relevant information with payment, delivery, customer-support, analytics, and other service providers that help us provide the service.

Analytics

We plan to use Google Analytics 4 to understand store usage and improve the customer experience. Analytics and related cookies or technologies will be used in accordance with the applicable consent choices and settings.

Email marketing

We plan to use Shopify Email for marketing communications. Promotional emails will be sent only where appropriate consent or another lawful basis applies, and each marketing email will include an unsubscribe option.

Your rights

Depending on where you live and the circumstances, you may have rights to request access to, correction of, deletion of, or restriction of the use of your personal information, and to object to certain processing. You can contact us at contact@oudhalo.com.

Company details

Stillbirch Ltd is a private limited company registered in England and Wales. Company number: 17431837. Registered office: Initial Business Centre, Unit 7 Wilson Business Park, Manchester, United Kingdom, M40 8WN.

This policy should be reviewed and updated when our services, tools, or legal obligations change.